“I would like to thank you most sincerely for your assistance with my recent libel case and to let you know how relieved I am that we were able to promptly reach a settlement. I spoke to two other renowned libel law firms whilst seeking advice on this matter, both of whom were more interested in letting me know how much money I needed to give them upfront than in understanding the issues.
From the outset you grasped my concerns including the background issues that heightened the impact of the allegations made against me and at no time did I get the impression that you thought the matter trivial, despite the libel being mainly limited to a local Facebook page.
It is probably true to say that prior to this I was somewhat sceptical of libel lawyers but it is actually comforting to know that firms such as yours are able to provide resolution in defamation cases to those other than the rich and famous.
Once again, thank you for your assistance throughout, the considerate and expert manner in which this case was handled is greatly appreciated..”